Voice AI for a Toronto Healthcare Practice

Healthcare · Toronto, Ontario

Outcome: 24/7 call answering; zero missed appointments.

Challenge

The practice missed after-hours and lunch-hour calls, losing potential patients to voicemail and competitors.

Solutions

We deployed a Voice AI system that answers every call 24/7, qualifies callers, and books appointments into their calendar (Voice AI platform, Google Calendar, Cal.com).

Stats

  • Before: 20+ missed calls per week → After: Every call answered; leads captured and appointments booked.
  • Over 100+ additional bookings made in 3 months.
  • Zero missed appointments from call handling.
  • 15+ hours saved monthly on phone tag.

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