Toronto AI Agency
Ed & Sy helps Toronto service businesses answer every call, automate follow-ups, and eliminate admin using Voice AI and smart automation.
You're with a client at 7pm. Your phone rings. Nobody answers. They call your competitor instead. That's a lost customer every single time.
Scheduling, invoice follow-ups, CRM updates, onboarding emails. You didn't start a business to spend half your week on tasks a machine could handle.
Someone fills your form Friday afternoon. You see it Monday. They booked someone else Saturday morning. Speed of follow-up is survival.
Services
Three solutions. One leaky bucket fixed.
Reclaim your time
We map your workflows and automate the parts that don't need you, like invoicing, onboarding, follow-up sequences, and CRM updates. Clients save 15–20 hours per week on average. We build around your actual tools, not a generic template.
Never miss a call
An AI phone agent that answers 24/7, qualifies callers, and books directly into your calendar. Sounds natural. Works at midnight on a Sunday.
Convert and rank
A fast, conversion-focused site built to rank in Toronto and the GTA. We use AI to ship in days, not months of back-and-forth.
No 6-month projects. No bloated scopes. Toronto businesses can't afford to wait, and we don't make them.
30 minutes. We map your biggest time sinks and lead leaks and hand you a roadmap, whether you work with us or not.
We spec a solution around your actual workflow, not a template. You review and approve before we touch anything.
We build and integrate everything. You test it. We refine until it's exactly right. No technical knowledge required on your end.
You go live. We stay on. Direct access to Ed and Sy for changes, improvements, and anything else that comes up.
Case study
Recovered a compromised site, strengthened local rankings and Google Business Profile, and built a clean, professional site that brings in more leads from search.

We're Ed and Sy, a two-person Toronto agency that actually implements what we sell. No offshore team, no project managers, no account reps. When you email us, Ed or Sy answers.
We started Ed & Sy because we watched too many Toronto service businesses lose customers to broken systems, not bad service. A missed call here, a slow follow-up there. We knew AI could fix it and that nobody was making it accessible to businesses without a tech team.
Every client gets direct access to both founders, a solution built for their workflow, and support that doesn't disappear after launch.
Deep background in AI implementation and systems integration. Turns complex automation into things that actually work inside real businesses, not just demos.
Operations and AI background. Finds exactly where your business leaks time and money, then closes those gaps with the right tools and no unnecessary complexity.
Yes. Modern Voice AI uses near-human speech synthesis. We train the agent on your business, services, and tone. Most callers don't realise it's AI, and we configure transparent disclosure for the ones who ask.
We don't publish fixed pricing because every business is different. Most clients see full ROI within their first month from recovered leads alone. Book a call and we'll give you a real number, not a range.
Voice AI is typically live in 5–10 business days. Automation workflows take 1–3 weeks depending on scope. We move fast because we know you're losing leads while we talk.
None at all. We handle every part of setup, integration, and training. You get a walkthrough of how to monitor things, then leave the rest to us.
You contact Ed or Sy directly, not through a ticket system. We turn changes around quickly, usually within 48 hours. Ongoing support is part of every engagement.
We use industry-standard encryption and secure integrations. For PIPEDA, HIPAA, or SOC2 compliance, we design around your requirements. Just flag it on the strategy call.
Book a free 30-minute strategy call. We'll show you exactly where your business is losing time and money, and what to do about it.