Back to Home

Privacy Policy

Last updated: August 9, 2025

Introduction

At Ed & Sy ("we," "our," or "us"), we are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at ednsy.com or use our AI automation services for small and medium businesses.

By using our services, you consent to the data practices described in this policy.

Information We Collect

Personal Information

We may collect personally identifiable information that you voluntarily provide to us when you:

  • Fill out contact forms or consultation requests
  • Subscribe to our newsletter or updates
  • Engage with our automation services
  • Contact us via email, phone, or other communication methods

This information may include:

  • Name and contact information (email, phone number)
  • Business information (company name, industry, size)
  • Communication preferences
  • Any other information you choose to provide

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and usage:

  • IP address and browser information
  • Pages visited and time spent on our site
  • Referring website or source
  • Device type and operating system

How We Use Your Information

We use the information we collect for the following purposes:

  • To provide, operate, and maintain our automation services
  • To respond to your inquiries and provide customer support
  • To schedule consultations and service appointments
  • To improve our website and services
  • To send you updates about our services (with your consent)
  • To comply with legal obligations

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:

  • Service Providers: With trusted third-party services that help us operate our business (e.g., email services, analytics, payment processing)
  • Legal Requirements: When required by law or to protect our rights and safety
  • Business Transfers: In connection with a merger, acquisition, or asset sale
  • With Your Consent: When you explicitly authorize us to share your information

Third-Party Services

Our automation services integrate with various third-party platforms to provide you with seamless automation. These may include:

  • Google Services (Calendar, Gmail, Sheets)
  • WhatsApp Business
  • Telegram
  • Notion
  • N8N workflow automation
  • Other business tools as requested by clients

When you choose to integrate these services, you are subject to their respective privacy policies and terms of service.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission or electronic storage is 100% secure.

Your Rights and Choices

You have the following rights regarding your personal information:

  • Access: Request a copy of the personal information we have about you
  • Correction: Request that we correct or update inaccurate information
  • Deletion: Request that we delete your personal information
  • Opt-out: Unsubscribe from marketing communications at any time

To exercise these rights, please contact us at hello@ednsy.com.

Cookies and Analytics

We use cookies and similar tracking technologies to enhance your experience on our website. We also use analytics services like PostHog and Vercel Analytics to understand how visitors interact with our site.

For more information about our use of cookies, please see our Cookie Policy.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

Ed & Sy

Email: hello@ednsy.com

Website: ednsy.com

Location: Toronto, Ontario, Canada